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If your question is not answered here, please contact your dealer directly.

Q: What mantel sizes are available?
Q: Do I have to order through one of your dealers?
Q: How do I measure for a custom mantel?
Q: How do I know your cabinet will fit my fireplace?
Q: Are your products finished or unfinished?
Q: Fireplaces, marble, and accessories are shown with the mantels and cabinets, can I buy these items from Fireplace Fronts?
Q: How do I measure for a mantel?
Q: Are different mantel styles' components able to be mixed?
Q: How soon will I receive my mantel/cabinet(s)?
Q: What wood selections are available?

 

Q: What mantel sizes are available?

A: We manufacture standard component parts for many Builder and Premium mantels; however, custom sizing is available. Please ask your dealer.  

Q: Do I have to order through one of your dealers?

A: Currently, we are not licensed to sell at retail; therefore our products are available through our network of friendly, knowledgeable dealers. You may find one in your area by visiting our Dealer page.

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Q: How do I measure for a custom mantel?

A: Refer to How do I measure for a mantel? or contact your Dealer to assist you.

 

Q: How do I know your cabinet will fit my fireplace?


A: A good start is to view our Cabinet Dimensions sheet, print it and refer to it as we discuss it here.

  • The dimensions shown on the sheet are overall outside dimensions for standard size A & B cabinets, which will help you determine if the outside measurements will fit within the room, or corner that you are placing it in.
  • Keep in mind that our outside cabinet measurements are for use with rear vent & vent free gas fireplaces (with the exception of some manufacturers' electric models). Top vented gas fireplaces may change the overall dimensions of your cabinet, and may require additional height to the breast piece.
  • Next, refer to the specifications for your fireplace, provided by the fireplace manufacturer. You will see the width, height and depth of the fireplace. This is your starting point to determine if our standard 'Cabinet Inside Opening Dimensions' (Cabinet Dimensions sheet) will meet the requirements of your fireplace width, height and depth. For larger fireplaces, a custom cabinet may be required.
  • If you are using any facing or insert with your fireplace, be sure to add on those measurements to determine your overall opening width and height. Keep in mind that some fireplaces allow facing material to overlap the face of the fireplace up to the glass, see your specific manufacturer's specs for instructions and details.
  • If your width and height measurements are smaller than our standard Cabinet Inside Opening Dimensions, our filler pieces provided (F) will accommodate to fit in most situations and/or support any facing materials that you may be using. Refer to our Cabinet Installation Instructions for the uses of the filler pieces provided.
  • This now gives you a general idea of the size cabinet that you will need to fit your fireplace. However, please keep in mind that there are many fireplace manufacturers, and millions of different homes- each situation is different. Consult your professional retailer/distributor and/or a professional installer to properly fit our cabinet to your specific situation.

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Q: Are your products finished or unfinished?

A: Currently our products come both unfinished, primed and completely finished.

 

Q: Fireplaces, marble, and accessories are shown with the mantels and cabinets, can I buy these items from Fireplace Fronts?

A: We manufacture wood mantels and cabinets only. The other accessories are shown to give you the complete picture of a true home installation.

 

Q: How do I measure for a mantel?


A: BE SURE TO READ FROM START TO FINISH BEFORE PROCEEDING.

  • Since the mantel is the last piece to be installed during a fireplace installation, measure the width and height of the overall outside of the fireplace and any facing material (marble, slate, brick, etc.) first. This measurement should also accommodate for any mantel overlap that you may want to cover the edge of the facing.
  • Be sure that there is enough clearance to combustibles, meaning that your local building codes and fireplace model specifications determine how far away combustible materials, such as a wood mantel, must be from the face of the fireplace. Your professional builder and/or installer will know how to determine this and accommodate for it.
  • Next, depending on what facing material is used, will determine the depth of the inside return of the mantel. By 'return' we mean the depth of the measurement from the back/inside face of the mantel to the wall where it is being installed. We recommend taking three different measurements of the thickness of the facing material and using the largest of the three.
  • Our standard inside return is 1 ¼", which will accommodate a maximum facing material thickness of 1". Larger returns are available for thicker facing material applications, for instance brick. The return will simply increase to accommodate the thickness of the facing.
  • The return will always need to be at least ¼" greater than the facing material's thickest point, and this will also ensure accommodations for any walls that are not smooth.
  • Once you have this information, opening W x H x D, for your mantel, be sure there are no restrictions to accommodate the overall outside measurements of the mantel. Windows placed close to the fireplace, wall outlets/switches, and other obstructions above the fireplace may drastically alter your mantel measurements. It is best to notify your dealer/retailer of these restrictions FIRST, before beginning to determine measurements for your mantel.
  • Congratulations. You now have the full information required and are ready to proceed with purchasing your new mantel.

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Q: Are different mantel styles' components able to be mixed?

A: Some styles can have dentil molding, fluted legs, and/or rosettes added for extra detailing, at an extra charge. Builder and Premium style components cannot be mixed due to overall size differences. Refer to your Dealer when ordering.

  Q: How soon will I receive my mantel/cabinet(s)?

A: If your dealer stocks our merchandise, it should be available to you almost immediately. If they must order the item(s), it takes an average of 2 weeks to ship from the plant. If it is a custom order size, specialty wood selection, etc., it may take up to 2-3 weeks to ship from the plant. Small orders of 1-3 units may be rush ordered* for a small fee per item. Ask your dealer/retailer for details.

*Rush orders are not available on some items and specialty wood orders.

 


Q: What wood selections are available?


A: Poplar and oak are commonly available. Currently, our poplar selection is paint grade; stain grade* must be requested at time of order and is available for single unit orders only. Other wood selections, such as cherry, maple, etc., are available upon request, for certain styles. Refer to your dealer/retailer for more information.


*Please keep in mind that the natural properties of poplar wood vary, and although we choose the whitest wood possible for stain grade requests, purple and green tints and variations are natural poplar wood characteristics. Also, due to poplar's low-porous nature, we highly recommend oak or other highly porous woods for staining.

 

 


 

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